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If you have an HA2 alarm, press the SET button on your machine and contact us asap at 877.726.8496 or contact us via email.
HA2 alarms should be addressed as soon as possible, otherwise permanent damage may occur to the compressor. Never use the Quickchill function to override the HA2 alarm.
CellarPro cooling units are designed to trigger an HA2 alarm when the temperature at the condenser coils gets too hot. HA2 alarms generally occur when:
When your cooling unit flashes an HA2 alarm, please do the following:
If the cooling unit is an outdoor unit,
Cool off the ambient environment at the rear of the cooling unit (eg add a fan to increase airflow)
If these actions do not resolve the issue, we will be glad to further assist you. In order to troubleshoot, start with the unit "Off" for 10 minutes, then gather the following information:
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Request a Thermal Load Calc
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