Our team comprises a diverse group of talented individuals with a broad set of experiences and skills. We believe that our team is tops in the industry—although we may be a little biased!
Our manufacturing, warehouse, and shipping teams work in tandem at our facility in Petaluma, California, situated in the heart of Sonoma County. We receive and stock components in our warehouse, build and configure assemblies, and pack and ship finished goods.
In the same facility, our research and development and engineering teams collaborate to create the most advanced cooling units on the market. They communicate closely with our manufacturing and customer service teams to address real-time feedback with product improvements on a continuous basis.
Also in Petaluma, our accounting, logistics, and customer service teams coordinate order processing, fulfillment services, troubleshooting assistance, and warranty coverage for all of our customers. If you have questions, these dedicated representatives would be happy to help, so be sure to contact us.
In Dallas, Texas, our crew of custom wine cellar specialists and salesmen are waiting to help you plan your wine storage and arrange the perfect conditions for preserving your collection. Informed by decades of experience, our specialists provide design, technical, and sales expertise for customers like you.
Need to get in touch with a member of our team? Find out how you can contact us.
We've put together some basic resources to guide you through the process of choosing a cooling unit and building a cellar.
You need this number to choose the right cooling unit. We'll figure it out for you.
To contact our support team, email us or call 877.726.8496.