Thermal Load Terms & Conditions #15094

Please review the terms and conditions in the details herein, and contact us if you have any questions.

THERMAL LOAD SIZING

WINE CELLAR CONSTRUCTION
Wine cellar cooling units are designed to be used in cellars that are insulated and airtight. If the cellar is not airtight, the cooling unit will create excess condensation, which will cause damage and premature failure of your cooling unit. These conditions are not covered by the manufacturer's warranty. For more information about building a proper wine cellar for refrigeration, please refer to our wine cellar construction guide at https://iwawine.box.com/v/wine-cellar-construction.

SIZING OF YOUR COOLING UNIT
It is extremely important that your cooling unit is correctly sized for your cellar. The standard cubic feet for each unit is based on a number of assumptions, including:

• R19 insulation on all surfaces (glass and concrete do NOT provide R19 insulation)
• Airtight construction w/ vapor barrier
• 85F degrees ambient temperature
• 55F degrees in the cellar
• Sea level altitude
• No ducting (front or rear)

We offer a free thermal load calculation service to ensure that each cooling unit is sized correctly. Please note that thermal load calculations require accurate inputs. If your unit is too small and cannot maintain the desired temperature inside your cellar, and/or if the unit fails prematurely because it is undersized and running all the time, these issues would be related to the installation of the unit, and therefore would not be covered by the manufacturer's warranty.

Although we make every effort to configure your cooling unit based on your specifications, it is the customer's responsibility to review the equipment and configurations for the equipment being purchased.

LIMITATIONS OF OUTDOOR UNITS
Our outdoor units were not designed for, and our warranty does not cover damage from, exposure to marine environments (within 5 miles of the ocean). In these environments, you will need an applied coating, such as Insitu™, to protect against corrosion that is common in coastal regions.

RETURN POLICY
Orders can be cancelled without penalty before the order has shipped. After shipment, we have a 30-day return policy and a 25% restocking fee on all cooling units. For more information, please review our cancellation and return policies at https://www.iwawine.com/return-policy.